Welcome to walnutcreektickets.com (the “Site”), operated by Walnut Creek Tickets and its affiliates (“we” or “us”). Your privacy matters to us, and we are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
By accessing or using our Site, you agree to the practices described in this Privacy Policy. We may update this policy periodically; when we do, we will revise the "Last Updated" date at the bottom of this page. Continued use of the Site after changes indicates your acceptance of the new policy.
When you register, purchase tickets, or contact us, you may provide personal details such as your name, email address, and payment information. We do not directly store your credit card details; these are handled securely by our third-party payment processors. By submitting your contact details, you consent to us contacting you via email, phone, or SMS for transactional or promotional purposes.
We may collect certain technical information automatically, including your IP address, browser type, device information, access times, and pages viewed. Cookies and similar technologies may be used to enhance your browsing experience and gather analytics data.
We use your data to process transactions, manage your account, and deliver tickets. Certain information may be shared with ticket sellers or delivery partners to fulfill your orders.
Your information helps us respond to inquiries, resolve issues, and improve our services. We may contact you regarding your orders or account status.
With your consent, we may send you updates about upcoming events, special offers, or new features via email or SMS. You can opt out at any time by following the unsubscribe instructions in our communications.
We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights and safety. This includes responding to lawful requests from law enforcement authorities.
We may share your data with trusted partners who perform services on our behalf, such as payment processors, ticket delivery services, and marketing partners, under strict confidentiality agreements.
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to applicable privacy laws.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we securely delete or anonymize it.
We use cookies to improve your experience, analyze site usage, and serve targeted advertisements. Cookies may be necessary for site functionality or used for analytics and marketing purposes with third-party services like Google and others.
You can manage your cookie preferences through your browser settings or opt out of targeted advertising via third-party tools. Note that disabling cookies may affect site performance.
We implement reasonable security practices to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is completely secure, so we cannot guarantee absolute security.
Our Site is intended for users 18 years and older. We do not knowingly collect personal information from minors under 13. If we learn that we have inadvertently collected data from a minor, we will delete it promptly.
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal data. To exercise these rights, contact us at the email provided below or use our privacy request form.
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or replying “STOP” to SMS messages.
If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:
Email: [email protected]
We will respond to your requests in accordance with applicable laws and our policies.
Last Updated: October 2023